In 1980 Chris and Phil Hartnell recognized a unique opportunity to establish their very own air conditioning, heating and ventilation company. At the time there was little offered to the public by way of quality, service-orientated home climate control installation. The formation of Hartnell Coolheat provided this service.

The company has gone from strength to strength in the following decades, growing from a relatively small family business to a 55-strong workforce with extensive capability in both domestic and commercial climate control. Understanding their clients needs for detailed, accessible information across a sometimes complicated process, Hartnell Coolheat introduced a clear programme to ensure the best levels of communication with the customer, and the greatest probability of their satisfaction.

It also helped the formation of a project estimation policy that focused on accomplishing the client’s highest expectation from the very start of each project. The company managers decided that if a project could not be delivered to this expectation it would simply not be started, a mandate that has helped the company’s profile continue to grow throughout Canterbury.

This approach helped win new clients and guaranteed the repeat business of existing ones through the 90’s and into the 21st century. During this time the company introduced an in-house design team and expanded their dedicated installation and service teams.

In 2006 the company solidified this presence with the purchasing of Nutemp Heating in Rangiora. Now, Hartnell Coolheat North Canterbury offers the same high standard of service as the city office, from the start to the finish. Since 1980 there has been a marked increase in competition in the market. But little has changed in the mindset of Hartnell Coolheat.

They still believe in delivering the very best in climate control solutions to their clients, supported by both the most efficient, cutting-edge technology available, supported by the dedication and skill of our people.