Hartnell Coolheat Ltd.
36 Brisbane Street, PO Box 7423,
Christchurch 8240, New Zealand
P: 03 366 3952 / F: 03 366 1491
info@hartnell.co.nz
Hartnell Coolheat North Canterbury Ltd.
18 Albert Street, PO Box 101,
Rangiora 7440, New Zealand
P: 03 313 8014 / F: 03 313 8013
info@hartnell.co.nz

In 1980 Chris and Phil Hartnell recognized a unique opportunity to establish their very own air conditioning, heating and ventilation company specialising in commercial and residential heating and cooling projects. At the time there was little offered to the public in the way of quality, service-orientated climate control installation. The formation of Hartnell Coolheat provided this service.

The company has gone from strength to strength in the following decades, growing from a relatively small family business to a 30-strong workforce with extensive capability in both domestic and commercial climate control. Understanding their client’s needs for detailed, accessible information across a sometimes complicated process, Hartnell Coolheat introduced a clear programme to ensure the best levels of communication with the customer, and the greatest probability of their satisfaction.

It also helped the formation of a project estimation policy that focused on accomplishing the client’s highest expectation from the very start of each project. The company managers decided that if a project could not be delivered to this expectation it would simply not be started, a mandate that has helped the company’s profile continue to grow throughout Canterbury.

This approach helped win new clients and guaranteed the repeat business of existing ones through the 90’s and into the 21st century. During this time the company introduced an in-house design team and expanded their dedicated installation and service teams.

In 2006 the company solidified this presence with the purchasing of Nutemp Heating in Rangiora. Now, Hartnell Coolheat North Canterbury offers the same high standard of service as the city office, from the start to the finish. Since 1980 there has been a marked increase in competition in the market. But little has changed in the mindset of Hartnell Coolheat.

2008 saw Phil Hartnell leave the company for other pursuits leaving Chris at the Hartnell helm. With the same dedication to client expectation and satisfaction as always Chris expanded again and formed his own sheet metal division, Hartnell Coolheat Sheet Metal Ltd. With a skilled and dedicated team on hand quickly producing high quality product, the sheet metal division has proven to be an invaluable addition to Hartnell Coolheat and continues to grow.

Like so many Cantabrians the earthquakes of 2010 / 2011 caused major disruptions and upheaval for Hartnell Coolheat. With a number of our staff out of their homes, we were also forced out of our building. The team pulled together and for a number of weeks the install/ducting/service and maintenance teams all worked out of the planning & production manager’s garage while the admin department took over the office manager’s living room. We then spent a number of months in portable buildings in our car park and anywhere we could find space while our building was repaired.

The next step was automatic for Chris. Working closely with Daikin, Hartnell Coolheat became part of the EQR chimney replacement program whereby a heat pump was installed if the chimney was not to be rebuilt. With sensitivity and compassion being paramount we have undertaken a large number of installations and will continue to do so until the program ends.

Chris and the staff still believe in delivering the very best in climate control solutions to our clients, supported by both the most efficient, cutting-edge technology available, supported by the dedication and skill of our people.

The company is also a foundation member of the CCCA (Climate Controls Companies Association) previously known as RACA (Refrigeration Air Conditioning and Companies Association)